Privacy & cookie policy

The SJ Development, operated by Shreyank in Toronto, Canada, is responsible for the personal information collected through this website. This policy explains our website's use of information, cookies and similar browser storage, and the choices available to you.

For privacy questions, access or correction requests, withdrawal of consent or a complaint, contact Shreyank through our enquiry page and indicate that your request concerns privacy. Please provide only the information needed to explain your request.

Information and purposes

• Enquiries: when you submit our form, we receive the contact details, company information, project requirements and other information you enter. Web3Forms processes the submission so we can respond, prepare a proposal or provide the service you request. Submitting an enquiry does not subscribe you to marketing.
• Site delivery and security: our hosting infrastructure may process connection and request information, such as IP addresses, requested URLs and timestamps, to deliver the site, diagnose faults and protect it against abuse.
• Optional analytics: with your consent, Google Analytics 4 measures page visits, traffic sources, device/browser information and interactions such as scrolling, service views and enquiry outcomes. Our event code excludes form field values and chat contents, and limits page URLs to public paths and supported campaign labels.
• Live chat: Crisp loads automatically to display its chat icon and make support available. Its functional session cookies maintain your conversation; chat is available regardless of your analytics choice. It processes session and connection information, including your IP address, and any messages or contact details you choose to send.

If you separately select the newsletter checkbox, your submission also includes that request. It is optional and separate from analytics consent and your use of chat; you can withdraw a marketing request by contacting us or using the unsubscribe option in a marketing message.

We use optional analytics to understand which content and services are useful and where enquiries originate. We use chat to answer your questions. The site does not install advertising pixels, and our Google Analytics integration disables advertising storage, Google signals and advertising personalization.

Cookies and your choices

Google Analytics stays off until you affirmatively allow it. You can accept or decline optional analytics, or use Customize cookies to review the choice. Browsing, scrolling, opening chat, closing the preference panel or submitting an enquiry does not grant analytics consent. Chat and the enquiry form remain available if you decline. Crisp loads its original chat icon on each visit and remains available during navigation within the site. It may establish a technical session and set functional cookies when loaded. We do not use Crisp for advertising or visitor profiling.

Manage cookie preferences

You can revisit Cookie preferences in the footer at any time. Withdrawing analytics consent disables future measurement and removes accessible Google Analytics cookies. If analytics has already loaded, the page refreshes to unload it completely; save unfinished messages before doing so. Other open tabs apply a changed analytics preference too. Declining analytics does not delete your chat session cookies or prevent you from using chat. To disconnect chat, close the site; its widget loads again on your next visit. Clear this site’s cookies in your browser to remove its saved conversation identifier. Closing the chat panel only minimizes it and does not disconnect the service.

Choices apply to this browser, not automatically to other devices. If storage is blocked, your choice applies only to the current page session. Clearing browser storage or a material change to the consent policy can cause the banner to appear again. Withdrawing consent does not undo prior lawful processing or automatically delete information already received; contact us about deletion.

Service providers and international processing

We use hosting, enquiry-delivery, analytics and chat providers for the purposes described above. Relevant provider notices are Google's privacy policy, Crisp's privacy policy and Web3Forms' privacy policy. Following an external link takes you to a site with its own privacy practices.

Providers may process or store information outside Canada or your country of residence, where local laws and lawful government access may differ. Where applicable, international transfers require appropriate contractual or other legal safeguards; optional cookie consent is not a substitute for those safeguards.

Retention and safeguards

Browser storage durations are listed above. Enquiry records, chat conversations and analytics reports have separate retention settings and are kept for the purposes described, subject to applicable legal or contractual obligations. Contact us for information about a particular record or to request deletion. We limit access to people and providers who need it for those purposes. No internet transmission or storage method is completely secure; please do not send passwords, payment card details or sensitive personal information in the form or chat.

Your privacy rights

Depending on the law that applies to you, you may request access to and correction of your personal information, withdraw consent, challenge our handling of information, or request deletion. Where the GDPR applies, rights can also include restriction, objection and data portability. We may need reasonable information to verify a request and will respond within the applicable legal time limits. Some rights have exceptions, including where records must be retained by law.

For optional analytics, our processing is based on your consent. Enquiry and chat handling respond to steps you request before entering a contract, or your request for assistance. Chat session storage is used to provide the communication you expressly request. Essential site operation and security support our legitimate interest in providing a secure website, where that legal basis applies. We do not use analytics to make decisions with legal or similarly significant effects about you.

You may raise a concern with the Office of the Privacy Commissioner of Canada, the applicable provincial privacy authority (including Quebec's Commission d'accès à l'information), or your competent European data protection authority. You do not have to contact us first to exercise a right to complain to a regulator.

Children and changes to this policy

This site offers business development services and is not directed at children. If a child has provided personal information, contact us so we can address it. We update this policy when our website practices change. Material changes to optional purposes or providers require a renewed consent choice before those services load.