Shopify Software Integrations
Resilient Shopify integrations connecting ERP, CRM, PIM, WMS, 3PL, accounting and analytics systems with clear ownership and recovery.
We make every critical commerce object accountable: one source of truth, explicit mappings, reliable delivery and a visible path to recovery.
Photo: Matthew Henry / Burst
Why this work matters
The business friction we remove
The technology is only valuable when it removes a constraint customers or operators can actually feel.
Systems disagree about the same order
Identifiers, status models and timing differ, forcing teams to reconcile what should be shared business truth.
Failures are discovered by customers
A missed webhook or rejected payload has no alert, retry or reconciliation path until an order fails operationally.
Platform changes create emergency work
Legacy REST calls, unsupported versions and undocumented mappings make quarterly API evolution difficult to absorb.
What changes for your business
Value designed into the system
Explicit systems of record
Every product, inventory, customer, company, order, fulfillment and financial field has an owner and direction.
GraphQL-first integration design
Current Admin API patterns, version strategy and efficient queries replace growing reliance on legacy REST behavior.
Reliable event processing
HMAC verification, idempotency, filters, queues, retries and dead-letter handling protect near-real-time flows.
Observable reconciliation
Dashboards and comparison jobs reveal missing, delayed or conflicting records before they become customer problems.
Value profile
Where the engagement creates leverage
Relative delivery emphasis, not a forecast or guaranteed performance result.
Explicit field authority, mappings and validation.
Verified events, idempotency, retries and replay.
Metrics, traces, alerts and reconciliation views.
Versioned contracts and planned API maintenance.
How we deliver
From business question to operated solution
Each stage produces evidence for the next, keeping scope, risk and investment connected to the outcome.
Model ownership
Define systems, entities, identifiers, field authority, timing, security and operational service levels.
Design data contracts
Specify payloads, transformations, versioning, errors, replay and reconciliation behavior.
Build and simulate
Implement APIs and event consumers, then test duplicates, ordering, outages and partial data.
Cut over with control
Backfill, parallel-run, reconcile, monitor and transfer operational ownership.
Tangible delivery
What your team receives
The exact scope follows discovery, but ownership, validation and documentation are part of the work—not optional extras.
Current platform context
Built around your platform and priorities
We evaluate current capabilities against your needs. New platform features are opportunities only when they create a better customer or operating outcome.
GraphQL Admin API as the forward path
The REST Admin API is legacy, making GraphQL capability, query design and migration planning central to durable Shopify integrations.
Filtered webhooks and next-generation Events
Current webhooks support filtering and included fields, while Shopify Events is emerging in developer preview for selected topics.
Quarterly API version discipline
Shopify releases stable API versions every quarter and supports a moving window, so health review and upgrade work belong in ongoing operations.
Frequently asked questions
Clear answers before we talk
Can Shopify integrate with our ERP, CRM or 3PL?
Usually yes, provided the external system offers a workable API or file exchange. The important questions are entity ownership, data quality, timing, limits, error handling and how exceptions are reconciled.
Should a Shopify integration use webhooks or polling?
Webhooks are efficient for near-real-time changes, but production integrations often combine them with targeted API reads and scheduled reconciliation. Webhooks can be duplicated, delayed or missed by downstream systems, so recovery matters.
How do you migrate a Shopify integration from REST to GraphQL?
We inventory calls, map resources to GraphQL operations, redesign pagination and rate handling, validate output parity, run both paths where appropriate and cut over before the existing version becomes unsupported.
Start with the real constraint
Find the right solution before committing to the build.
We’ll review the business goal, current stack, customer journey and operating constraints, then recommend the smallest maintainable path to value.
Talk with a technical lead